Refund Policy

At RETOUCHEZINDIA, customer satisfaction is important to us. We strive to deliver professional-quality photo retouching and image editing services for photographers, eCommerce brands, and creative agencies worldwide.

Refund Eligibility

Refund requests may be considered if the delivered service significantly differs from the agreed project requirements or instructions.

Revision First Policy

Before processing any refund request, clients are encouraged to request revisions. Our team will make reasonable efforts to improve or correct the delivered work according to the original instructions.

Non-Refundable Situations

• Change of mind after project completion
• Incorrect or incomplete instructions provided by the client
• Approved or finalized completed work
• Projects already revised multiple times based on client feedback
• Delays caused by missing client communication or file submission

Project Cancellation

Clients may request project cancellation before editing work has started. Once editing has begun, partial charges may apply depending on completed work.

Payment Processing

Approved refunds will be processed through the original payment method where applicable. Processing times may vary depending on payment providers and banking systems.

Quality Commitment

RETOUCHEZINDIA is committed to delivering high-quality image editing services with professional communication, secure file handling, and client satisfaction.

Contact Information

RETOUCHEZINDIA
Kochi, Kerala, India
Email: info@retouchezindia.com

Last Updated: May 2026